Refund Return Policy for Mall of Hope
Introduction
At Mall of Hope, our goal is to provide you with a seamless shopping experience by recommending products we trust and believe in. As a participant in the Amazon Associates Program, all products purchased through our affiliate links are sold and fulfilled by Amazon or third-party sellers on Amazon. As such, the returns and refunds for these products are governed by Amazon’s policies.
Amazon’s Return & Refund Process
Products purchased via affiliate links on our website are subject to Amazon’s return and refund policies. Below is an overview of Amazon’s standard procedures:
- Eligibility for Returns:
- Most items sold and fulfilled by Amazon can be returned within 30 days of receipt.
- Some categories, such as digital products, perishable goods, or personalized items, may have specific return restrictions.
- How to Initiate a Return:
- Log in to your Amazon account.
- Navigate to Your Orders and select the item you wish to return.
- Follow the on-screen instructions to print a return shipping label and arrange the return.
- Refund Processing:
- Refunds are typically issued to the original payment method once the returned item is received and processed by Amazon.
- Refund timelines may vary depending on the payment method, typically ranging from 3 to 10 business days.
- Exceptions and Non-Refundable Items:
- Items marked as “non-returnable” on the product page.
- Opened software, gift cards, or certain health and personal care products.
For more information, please visit Amazon’s official Returns and Refunds Help page.
Mall of Hope's Role
As an Amazon affiliate:
- We do not directly handle returns, refunds, or exchanges for any products purchased via Amazon links on our website.
- Our role is to recommend products and provide direct links for your convenience.
Important Notes
- If you encounter any issues with your Amazon purchase, you must contact Amazon customer support directly for assistance.
- For purchases made outside of Amazon, please refer to the seller’s or manufacturer’s return and refund policy.
Your Responsibility
Before completing your purchase, we recommend:
- Reviewing the product’s return eligibility details on Amazon’s product page.
- Understanding any seller-specific policies for items sold by third-party vendors on Amazon.
Contact Us
If you have questions about this policy or need further clarification, feel free to contact us at:
Email: staff@mallofhope.com