Contact us within 30 days of your purchase with your order number and reason for return.
Products should be in original condition, unused, and in original packaging where applicable.
Once approved, we will provide return shipping instructions.
Upon receipt and inspection, your refund will be processed within 5-7 business days to your original payment method.
We want you to be completely satisfied with your purchase from the Mall of Hope Shop. If you are not satisfied with a product, we offer a 30-day money-back guarantee from the date of purchase.
Donations to Mall of Hope are tax-deductible as permitted by law. Unfortunately, donations cannot be refunded. However, you may contact us to discuss alternative ways your contribution can be used to support our mission.
For refund inquiries, please contact us through the form on the Home page with the subject line “Refund Request.”
MALL OF HOPE
A 501c3 NON-PROFIT DEDICATED TO SUPPORTING DEMENTIA OR ALZHEIMERS AS WELL AS THEIR CAREGIVERS OR PROVIDERS
